Join Queen City Film Club

Queen City Film Club Rental Agreement

This Rental Agreement ("Agreement") governs the rental of physical media from Queen City Film Club ("QCFC"). By renting an item from QCFC, you agree to the following terms.

1. Eligibility

You must be at least 18 years old to rent from QCFC.

You agree to provide accurate and current contact information, including a valid email address. You are responsible for rentals made through your QCFC account.

2. Rental Price

The price for each rental is the price disclosed at the time of checkout. Rental prices may vary by item, format, promotion, event, or other factors.

Any discount, promotion, or courtesy provided by QCFC applies only to the applicable transaction and does not modify the terms of future rentals.

3. Rental Period and Due Date

Unless otherwise disclosed at checkout, the standard rental period is seven (7) days.

The due date for each rental will be provided at checkout or on the applicable receipt or rental record.

Rented items must be returned by the applicable due date.

4. Returns

Rentals may be returned:

• Directly to QCFC at a QCFC pop-up, event, or other staffed location; or

• At a return location designated by QCFC.

Current authorized return locations will be identified on the QCFC website.

You remain responsible for a rented item until it has been returned to QCFC through an authorized return method.

5. Rental Extensions and Overdue Items

If an item is not returned by its due date, QCFC may extend the rental for an additional rental period and assess an additional rental charge.

If an item remains unreturned after its due date, QCFC may extend the rental for an additional seven (7) day rental period and assess an extension charge equal to the rental price applicable to that rental, unless a different extension price was disclosed at checkout or in your rental record.

QCFC may, at its discretion, waive an extension charge or provide additional time to return an item. A waiver or courtesy extension on one occasion does not entitle you to a waiver or extension on future rentals.

QCFC may suspend your rental privileges while you have overdue items or an unpaid balance.

6. Items Not Returned Within 28 Days

If a rented item has not been returned within twenty-eight (28) days of its original checkout date, QCFC may consider the item lost.

Before treating an item as lost, QCFC will send at least one overdue notice to the email address on your account, using the contact method described in Section 13 (Email Communications).

Once an item is considered lost:

• Additional rental-extension charges will stop accruing;

• A replacement charge may be assessed to your account; and

• Your rental privileges may remain suspended until all outstanding balances are resolved.

Any rental or extension charges already incurred remain due in addition to the replacement charge.

7. Replacement Cost

If a rented item is lost, not returned, or damaged to the point that it is no longer reasonably suitable for rental, you are responsible for its replacement cost.

Replacement cost will be based on QCFC's reasonable cost to obtain a new copy of the same edition or a substantially equivalent replacement.

If an equivalent new copy is not reasonably available, QCFC may determine replacement cost using the reasonable current market cost of obtaining a comparable replacement.

Replacement cost is not necessarily based on the amount QCFC originally paid to acquire the item.

Once QCFC has purchased or otherwise obtained a replacement for an item after assessing a replacement charge, the replacement charge is final, even if the original item is later found or returned. QCFC may make exceptions at its sole discretion.

8. Damage and Normal Wear

QCFC does not charge renters for ordinary wear resulting from normal use.

If a disc is returned damaged to the point that it can no longer be reliably used for rental, QCFC may treat the disc as requiring replacement and assess the applicable replacement cost.

Ordinary damage or wear to standard cases or packaging will generally not result in a replacement charge.

This does not apply to missing discs or components of a rental.

9. Multi-Disc and Multi-Component Rentals

You are responsible for returning all discs and other components included with a rental.

For example, if a rental includes both a Blu-ray and DVD, both discs must be returned.

If part of a multi-disc or multi-component rental is lost or damaged and an individual replacement is not reasonably available, you may be responsible for the reasonable cost of replacing the complete set.

10. Payment Authorization and Outstanding Balances

Rental charges, extension charges, and replacement charges will be added to your QCFC account as they are assessed. QCFC will notify you of outstanding balances using the email address associated with your account. Outstanding balances must be resolved before additional rentals may be made, unless QCFC makes an exception at its discretion.

Rental charges, extension charges, and replacement charges may be added to your QCFC account as applicable under this Agreement.

QCFC may suspend your ability to make additional rentals while your account has overdue property or an outstanding balance.

Payment of a replacement charge does not include or cancel rental or extension charges incurred before the item was considered lost.

If an outstanding balance is not paid when due, QCFC may suspend your rental privileges and pursue any remedies otherwise available under this Agreement or applicable law.

QCFC reserves any rights or remedies otherwise available under applicable law with respect to unreturned property or unpaid balances.

11. Limitation of Liability

To the fullest extent permitted by applicable law, QCFC's total liability to you arising out of or related to a rental transaction will not exceed the total amount you paid to QCFC for that transaction.

QCFC is not liable for indirect, incidental, special, or consequential damages arising from a rental, including damages related to playback equipment, data, or lost time, except where such liability cannot be limited under applicable law.

Nothing in this section limits any liability that cannot be limited or excluded under Ohio or federal consumer-protection law.

12. Dispute Resolution

[DRAFTING NOTE: This draft uses informal resolution followed by court/small-claims remedies rather than binding arbitration. An Ohio attorney should confirm the venue and enforceability of this section.]

Before filing a claim, you agree to first contact QCFC at [CONTACT EMAIL] to attempt to resolve the dispute informally.

Any dispute arising out of this Agreement that cannot be resolved informally may be brought in a court of competent jurisdiction located in Hamilton County, Ohio, and you and QCFC each consent to the personal jurisdiction of such courts.

Nothing in this section limits either party's ability to bring an individual claim in small claims court for disputes that qualify.

13. Email Communications

You agree that QCFC may use the email address associated with your account to send communications related to your rentals and account, including:

• Rental confirmations and receipts;

• Due-date and return reminders;

• Overdue notices;

• Notices regarding extension or replacement charges; and

• Other communications necessary to administer your QCFC account.

Consent to receive marketing or promotional communications is separate from communications necessary to administer rentals and your account.

You are responsible for maintaining a valid email address with QCFC. Failure to receive or read an email does not by itself extend a rental period or eliminate charges otherwise due under this Agreement.

14. Electronic Signature and Acceptance

If you accept this Agreement electronically — including by checking a box, clicking "I agree," or completing a rental transaction online — you agree that your electronic signature or action has the same legal effect as a handwritten signature, and that this Agreement may be presented and retained in electronic form.

You consent to conduct this transaction electronically and confirm that you are able to access and retain a copy of this Agreement in electronic form for your records.

[DRAFTING NOTE: if QCFC will use electronic acceptance, confirm E-SIGN Act / Ohio UETA compliance — including how consent is captured and how customers can withdraw consent or request a paper copy.]

15. Rental Records

The title, inventory identifier, rental price, checkout date, due date, and other transaction-specific information for each rental may be recorded separately on your receipt, account, or rental record.

Those transaction-specific terms are incorporated into this Agreement.

16. Changes and Exceptions

QCFC may make reasonable changes to its rental policies and this Agreement from time to time. Changes will apply prospectively as permitted by applicable law.

QCFC may waive a charge, extend a deadline, or make another exception as a courtesy. An exception made on one occasion does not require QCFC to make the same exception in the future.

17. Severability; Entire Agreement

If any provision of this Agreement is found unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

This Agreement, together with the transaction-specific terms described in Section 15 (Rental Records), constitutes the entire agreement between you and QCFC regarding your rentals, and supersedes any prior understandings regarding the same subject matter.

18. Governing Law

This Agreement is governed by the laws of the State of Ohio, subject to all applicable federal, state, and local consumer-protection laws.

19. Acceptance

By completing a rental transaction with QCFC, you acknowledge that you have had an opportunity to review this Agreement and agree to its terms.